Personal Résumé - Alex Baum

Skills

Multimedia Design

Adobe CC
Adobe Photoshop
Adobe Illustrator
Adobe Premiere
Adobe After Effects
Adobe Bridge
Affinity Suite
PhotoMechanic

Photography

Lighting Techniques
Events/Candid
Product Photography
Portraits

Videography

Interviews
Multi-Camera Setup
Livestreaming
Scriptwriting
Directing
Events/On-Location Shooting
B-Roll Gathering

Technology

macOS
Windows 10
Linux
iOS/iPadOS
Python
Social Media

Office Software

MS Word
MS Excel
MS PowerPoint
MS Teams

Soft Skills

Troubleshooting
Customer Service
Leadership
Cash Handling

Additional Interests

Adobe Photoshop

Experience

Web Team -- Wisconsin National Guard Public Affairs Office

Wisconsin Department of Military Affairs

Assisted with webserver and content management system transition from Joomla to Wordpress; brought content creator mindset to web team

Skills Used:

Adobe CC Joomla Wordpress Adobe Photoshop HTML CSS Python

Nov 2020 - Dec 2021

Public Affairs Specialist -- Wisconsin National Guard Public Affairs Office

Wisconsin Department of Military Affairs

Created content in a variety of mediums to best tell the stories of Soldiers and Airmen of the Wisconsin National Guard. Utilized expertise in photography, videography, and graphic design in combination with interpersonal skills.

Skills Used:

Adobe CC Adobe Photoshop Adobe Lightroom Adobe Audition Adobe Premiere Adobe After Effects Adobe Bridge Interviews Media Relations Livestreaming Social Media Management Photography Videography MS Office MS Excel MS Teams MS PowerPoint MS Word Strategic Communications

Aug 2016 - Nov 2020

Geek Squad Consultation Agent

Best Buy

Client-facing agent serving as initial triage and diagnosis for home technology. Troubleshoot for immediate solutions. Work with client to determine best overall solution for client and business needs.

Skills Used:

Windows macOS iOS iPadOS Troubleshooting Problem Solving Customer Service Sales Technology Device Repair

Aug 2015 - Current

Computer Sales Consultant

Best Buy

Build rapport with customers to uncover their current and future needs and recommend solutions, not just sales.

Skills Used:

Customer Service Sales Technology

Sep 2013 - Aug 2015

Combat Medic / Healthcare NCO

Wisconsin Army National Guard

Squad/section leader for up to 12 Soldiers. Provide point-of-injury care, sick call, preventative medicine in training and deployed environments for up to 400 Soldiers. Develop and lead medical training for section and supported Soldiers.

Skills Used:

Customer Service Leadership Problem Solving Inventory Management

Oct 2010 - Current

Radio Operator-Maintainer

Wisconsin Army National Guard

Serve as subject matter expert on radio telecommunications equipment.

Skills Used:

Troubleshooting

Jun 2008 - Oct 2010

Owner/Operator

PhotoBaum WI

My own company

Skills Used:

Photography Videography

Feb 2011 - Current